Your E-mail Program
to lock Mail drop
most likely disconnected while downloading your e-mail. You should
wait at least 10 minutes and then try again, as our mail servers
will not see that you have dropped your connection and will keep
you logged into the server until it logs you out automatically after
10 minutes of nonusage.
or more of the recipients was rejected by the mail server
you typed in the e-mail address correctly. If you didn't, you may
have to delete the e-mail and rewrite it.
host mail.blueone.net could not be found
to see if you are connected to the Internet. If you are, can you
download any webpages? If you can, CLICK HERE
for a list of e-mail programs and how to configure them. You may
just need to check your settings. The host name, mail.blueone.net,
should be entered in all lower-case letters with no spaces.
you still cannot download your e-mail, then you may have a connection
problem on hand and will need to contact Technical Support.
message could not be sent because the server rejected the sender's
address in the "From" field of your outgoing message was
rejected by our servers for one of the following reasons:
- The "From"
address was misspelled or not in the correct format (email@example.com)
In your e-mail account properties, make sure the "From"
e-mail address is firstname.lastname@example.org, where you replace
login_name with your Blue One login name. If you have domain
and e-mail hosting with us, you may use the domain name that you
host with us.
If the problem
is recurring, look in the Outbox of your e-mail program and
delete the offending e-mail.
If you have
an alternate e-mail address that you would like people to reply
to, you may enter a Reply To e-mail address in your e-mail